Feb 13, 2025 · Outbound calls: The company initiates calls to the customer. They are used for sales, marketing, outreach, or follow-ups. The goal is to engage with clients or prospects, creating a more …

Jun 22, 2024 · In the business world, outbound calls are those initiated by a call center agent or sales representative to reach potential customers, promote products, and convert leads. In Hubspot …

Jun 29, 2025 · Outbound calls are a vital tool in sales, marketing, and customer service. Check out these outbound call tips to help your team get them right.

Jul 18, 2024 · An outbound call is one initiated by a contact center agent to prospective customers and focuses on sales, lead generation, telemarketing and fundraising. Calls can also be made to existing …

Jul 24, 2025 · Unlike inbound calling, with incoming calls initiated by customers, outbound calls are made by call center agents. While inbound calls are mostly customer service related, outbound calls …

May 26, 2023 · What is an Outbound Call An outbound call is an outgoing call made by a call center agent to a prospect to generate their interest in a company’s product or service — or close a sale. …

Aug 20, 2024 · Outbound call meaning: What is outbound calling? In a business context, outbound calls mean any calls your organization makes rather than receives. The term is usually applied to calls …

Dec 15, 2025 · What is an Outbound Call Center? An outbound call center is dedicated to outbound calling operations to customers and prospects for purposes like sales, marketing, surveys, and follow …

An outbound call is when your team initiates a call to a customer or prospect—usually for sales, marketing, or follow-ups. Unlike inbound calls, which come to you, outbound calls put you in control …

Jun 8, 2022 · Sales and other outbound services mainly use phone calls to connect with existing or potential customers. In fact, 70% of outbound teams connect with prospects using the phone. Since …