If you received a gift and need an exchange or replacement, return the gift for a refund and place a new order. If you're the gift purchaser, you can request a replacement in Your Orders.

Dec 12, 2025 · No receipt needed: You can return unopened (or in original condition) Amazon gifts without a receipt and still get a full refund in the form of Amazon gift cards.

Nov 7, 2023 · Sadly, no. You can get ahead of the problem by asking anyone who gives you a gift to also include a gift receipt, which will then allow you to return it with no issue. You can also ask the...

Nov 20, 2025 · Regardless of whether you marked your item as a gift when ordering, you can share the gift receipt with the recipient via email by visiting Your Orders, and clicking Share Gift Receipt.

1 day ago · Understanding the Amazon Gift Return Process Amazon’s gift return process is designed to protect the gifter’s purchase information. Instead of receiving a refund to the original payment …

Nov 13, 2023 · Unfortunately, no. Amazon gift returns only work if you have the 17-digit order number associated with the product. If you don't have this number available, you won't be able to return the …

To initiate a return, you’ll first need to head to the Returns Center where you’ll be prompted to enter a 17-digit order number. You can easily find this number on the packing slip or the digital gift receipt.

Mar 19, 2024 · Fortunately, Amazon tries to make returns as seamless as possible—if you understand the proper protocols. This comprehensive 2600+ word guide will walk you through everything you …

If you have a gift receipt, you can use the link in your gift receipt to request a return.

Aug 23, 2024 · When it comes to gifts purchased from Amazon, you‘re in luck. Amazon allows gift recipients to return items for an Amazon gift card credit without ever notifying the original gifter. This …