ALLENTOWN, Pa. - A woman charged with falsely reporting to police that someone left a noose on her workplace desk has been accepted into a first-time offender program. Lehigh County District Attorney ...

The bill comes in response to a spike in whale deaths in the Bay, which have reached their highest levels since whaling times.

NASHVILLE, Tenn. (WSMV) - Tennessee legislators have passed a bill that would increase the number of scholarships within the state’s school voucher program to 35,000 on Thursday morning. Originally, ...

Customer service software empowers your support team to quickly resolve customer issues. We've tested the leading options to help you choose the best solution for your small business. IT help desk ...

A bill that would prohibit local governments from issuing community ID cards advanced through the Iowa legislature on April 7, despite opposition from Democrats and Johnson County leaders who say the ...

SparrowDesk’s new startup program offers Startups its Enterprise plan to manage support end-to-end, powered by AI; ensuring faster, consistent query resolution. SAN ...

CHARLESTON, W.Va. (WSAZ) - The Blue Envelope Program is almost law in West Virginia, heading to Governor Patrick Morrisey’s desk after the House approved the Senate’s changes. It aims to make traffic ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...

The Indiana Legislature on Friday passed Senate Bill 199, which threatens public college and university programs that graduate low earners, The Indiana Capital Chronicle reported. If signed into law ...

All but one of the nation’s 26 Republican governors are signing their states up for the first federal program that will fund private school scholarships through tax credits. Their Democratic ...

Hours after Congress narrowly approved appropriations legislation worth $1.2 trillion, President Donald Trump signed it into law, ending the partial government shutdown that began on Friday. Nestled ...

Lawyers have filed a rush of lawsuits against corporations, law firms, health care companies, art groups and nonprofits. And they are mostly winning. By Anemona Hartocollis Faced with a lawsuit, a ...