The SaaStr conference in 2026 is a major event for cloud innovation and B2B growth, focusing on AI and how to expand ...

The quality of your product or service is far from the only thing a customer remembers about your brand. Every moment along ...

Learn how to implement OpenID Connect (OIDC) for enterprise SSO. Technical guide for engineering leaders on identity providers, scopes, and secure integration.

If you’re looking for the Connections answer for Thursday, February 12, 2026, read on—I’ll share some clues, tips, and ...

Strengthen your customer relationships by addressing these eight key customer experience failures. Opinions expressed by Entrepreneur contributors are their own. Failures like over-automation, ...

Our Connections hints guide provides daily hints, tips, and answers to help you solve today's Connections puzzle on Thursday, ...

The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...

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Add Yahoo as a preferred source to see more of our stories on Google. Yilka Thompson talks about the treats she makes from scratch for Yilka's Baking Studio and how she enjoys connecting with ...

51% of U.S. small businesses have now adopted AI for customer service, but 83% would still prefer speaking to a real person rather than an AI. Businesses risk losing trust, sales and customer loyalty ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

Alma Lacour runs two shops and an e-commerce business while also caring for a child as a new mother. Strong connectivity supports team collaboration and customer interactions, fueling growth. Stable ...