Are some fields of study more theoretical than others? Indeed, it seems that some require only documentation to instill knowledge. On the other hand, it's difficult for future specialists in medicine, ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...