The insurance industry faces an ever-changing consumer environment and high-pressure customer interactions daily. By its nature, insurance representatives must interact with policyholders in difficult ...

In the aftermath of property damage, whether because of natural disasters, accidents or unforeseen events, homeowners often find themselves navigating the complex world of insurance claims. Central to ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Charlene Rhinehart is a CPA , CFE, chair of an Illinois CPA Society committee, and has a ...

An insurance claims adjuster investigates and settles claims. The most common types of insurance adjusters are public adjusters, company adjusters and independent adjusters. Each state has unique ...

When you file a home insurance property damage claim, your insurer will send an insurance adjuster to survey the damage and estimate a claim reimbursement. You can also hire your own public adjuster ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Investopedia / Theresa Chiechi A claims adjustor evaluates insurance claims to determine ...