Nasdaq

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...
CRN

ServiceNow, Zoom Integrate GenAI For Seamless Meeting-To-Action Orchestration

‘Think about a Zoom meeting and identifying the people and making sure that the system understands when the last conversation we had was. All those things can come into play by this integration. We’re ...
Nasdaq

Zoom Communications and ServiceNow Announce Integration of Zoom CX with ServiceNow CRM and ITSM Solutions

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...
SiliconANGLE

Aiming to streamline enterprise productivity, ServiceNow and Zoom expand strategic AI alliance

ServiceNow Inc. and Zoom Video Communications Inc. announced today at the annual Zoomtopia event an expanded strategic partnership to integrate their generative artificial intelligence technologies — ...
Destination CRM

ServiceNow and Zoom Expand Partnership

ServiceNow and Zoom today at Zoomtopia, Zoom's annual customer event, announced an expanded partnership and integrations. As part of that activity, ServiceNow unveiled ServiceNow Employee Center for ...