Attorney Hillary Holmes Reaume tells dealers how they can turn the warranty reimbursement process from a frustrating chore into a powerful profit driver.

“With the integration of JB360 into ServiceTitan, we are improving how HVAC and plumbing contractors manage their warranty offerings,” said Kevin Thornton, vice president of dealer business services ...

For homeowners, working with an administrator like HomeAssure Admin means service requests follow a standardized workflow.

SOUTHFIELD, Mich. — Aug. 3, 2005 — A detailed study of the warranty processing system used by the global automotive industry has pinpointed a lack of standardization in the way warranties are handled ...

"More for less" is the mantra for today. Employers want more out of their employees; OEMs want more out of their suppliers and, of course, customers want more for the money they pay. Contracts are ...

While automotive manufacturers are good at processing warranty claims from dealers and measuring the overall warranty performance of the network, many make little effort to control the dealer warranty ...