Don’t let misrepresentations and mismanaged expectations destroy trust before someone’s first day on the job.

In my teens and twenties, I didn’t think much about how important it was to like the people I worked with. At the time, I was working as a waiter at a Toronto diner and being friends with my ...

In my undergraduate years, I worked with my friends, made good money, and ate free burgers. I was a waiter at a 50s-style diner in Toronto, and I loved it. I never thought much about "liking people ...