Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Financial terms of the deal weren't disclosed. Oracle inherited a partnership with La Jolla, Calif.-based Telephony@Work through its Siebel Systems acquisition early this year. Siebel embedded ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

The current system release allows a single MX-ONE telephony server to support up to 15 associated media gateways and 15,000 station users. Fully distributed MX-ONE Lite Media Gateways (which includes ...