In January 2020, just eight months into her tenure as CEO of Best Buy, Corie Barry learned about a novel coronavirus spreading in China. By early March, Barry was getting reports that the virus was ...

Sometimes the smartest answer isn’t the most technical one. This collection highlights ingenious fixes that cut through ...

When we see a problem, we want to stop and immediately fix it. This is easy enough if the fix takes 30 seconds, such as putting something away or adjusting something askew. But what do you do if ...

While having coffee with an old friend, we talked about our observations with companies lately. He talked about complacency. About people taking short cuts. This was a typical conversation I’ve had ...

CAMBRIDGE, MA -- The human brain is very good at solving complicated problems. One reason for that is that humans can break problems apart into manageable subtasks that are easy to solve one at a time ...

There’s a lot of interest in and concern around the use of AI agents. For organizations grappling with whether and how to use agentic AI, I recommend considering the model from the perspective of ...