For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

CRM bets big on Agentic AI as Agentforce and Data Cloud drive surging revenues and bookings, signaling a potential turnaround in growth momentum.

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce Inc. today announced one of its most comprehensive artificial intelligence updates to date with the launch of Industries AI, a new automation platform that can perform a variety of ...

Speaking to Bloomberg, Benioff suggested that there’s a lot of misunderstanding about how capable AI is. “All of us have to get our head around this idea that AI could do things, that before, we were ...

Salesforce launched Agentforce, an AI-driven tool enabling autonomous task execution across business functions. Integrated into Salesforce's platform, Agentforce enhances productivity with ...

The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Salesforce CEO Marc Benioff said AI is handling a lot of work at his company previously done by humans — up to half of all work. In an interview on Bloomberg's The Circuit with Emily Chang on Thursday ...

For decades, it seemed like the sky was the limit for Salesforce (CRM), the cloud-based enterprise software and customer relationship management platform. The company was founded in 1999 by Marc ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Salesforce is tackling one of artificial ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...