Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...

Live phone calls proved the superior method for reminding patients to complete and return at-home colon cancer screening tests compared to text messages and other reminder interventions, according to ...

Canadian clinics are under pressure. Front desks are busier than ever, patient expectations for instant service continue to ...

RevSpring, a provider of healthcare engagement and payment solutions, announced that IVR Advantage now integrates prescription refill requests and status inquiries with secure payment processing for ...