For many of us, and definitely when it comes to digital customer experience professionals, reporting operational data on a regular basis is our main and even our only communication and interaction ...

According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

ORLANDO, Fla.--(BUSINESS WIRE)--Gartner Data & Analytics Summit—insightsoftware, a global provider of reporting, analytics, and performance management solutions, today announced the expansion of its ...

Later this year, companies will get a chance to get their hands on Zenda, an Saas that is poised to redefine operational planning and management. MD+DI spoke with Harold Hambrose - Chief Strategy ...

RALEIGH, N.C.--(BUSINESS WIRE)--insightsoftware, a global provider of reporting, analytics, and performance management solutions, today released new research on the state of operational reporting.

My recent article on creating a “Map of Paris” to help your organization get unstuck generated a lot of positive feedback, including a few inquiries as to how managers can more generally improve their ...

The push for standardization under Basel III continues, bringing significant changes to how banks calculate capital requirements for operational risk. Against this backdrop, the European Banking ...