Editor’s Note: Previously, this series on scholarly publishing has offered advice on approaching an editor, getting a book contract, and writing a “timely” book. Peer review can be stressful, even for ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. As someone who has worked in customer service for more than 20 ...

(CN) — For many smaller law firms and solo practitioners, just as for hotels, restaurants and other consumer-focused businesses, online reviews are one of the most important ways to get customers in ...

Forbes contributors publish independent expert analyses and insights. I provide career insights for you to be seen and promote. Negative performance reviews are necessary but are also a demanding ...

“No one answered the phone. Sure, it was after business hours, but that’s still no excuse! One star!” Ever received a review like this on your Google Business Profile – a review so unreasonable that ...