Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce.com Dreamforce Conference – inContact, Inc. (NASDAQ: SAAS) (www.inContact.com) today announced easy integration of its market-leading on-demand call center ...
Built on the Salesforce1 Platform, the social, mobile and cloud customer platform built to transform sales, service, marketing and analytics, inContact Agent for Salesforce is currently available on ...
NICE and NICE inContact last week held their annual user/analyst/partner event, Interactions, in Orlando, Fla. It was the second annual event since NICE acquired inContact in late 2016, and signs of a ...
Back-to-back releases from these two cloud-only contact center providers hit on two market trends. One of the oft-touted benefits of cloud-based applications is regular software updates, including new ...
inContact, a provider of cloud contact center software and contact center agent optimization tools, has launched an updated version of inContact Agent for Salesforce on the Salesforce AppExchange.
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