Shane Green and Edin Saracevic have one shared passion: maps. “Edin and I felt strongly that maps should not just be online or just in print or just in [your Palm Pilot]. We needed to create a map ...

Consider touchscreens, automated check-in kiosks or a favorite travel app when you talk to your hotel clients about technology and how it impacts the guest experience. Three words sum up what dictates ...

Like so many pivotal professional experiences, snagging a first hotel client might come down to being in the right place at the right time—but you’re better off being strategic. AD PRO members enjoy ...

The cost of renting rooms at hotels and resorts across the country is steadily rising. That’s good news for Bill Kilburg and Joe Forster. It’s also good news for their clients — and for the hotels and ...

Founders of tech-enabled startups, particularly those that are disrupting industries with high-touch customer service requirements, are used to this challenging line of questioning (whether it is ...