Elizabeth Linos is a colleague of mine at the Kennedy School who has a great record of scholarly publications in leading academic journals in public administration and also an off-the-charts interest ...

“Shall we begin?” sounds formal and old-fashioned to many ears today, while “Should we start?” feels natural and contemporary. Yet both expressions serve similar functions, highlighting one of English ...

The ability to write a business letter is an important skill. Even in today's email and text-centered world many occasions arise when informal communication is not appropriate, and a formal business ...