When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

Elizabeth Linos is a colleague of mine at the Kennedy School who has a great record of scholarly publications in leading academic journals in public administration and also an off-the-charts interest ...

Organizational communication addresses how information circulates among the employees of a company. Generally speaking, knowledge passes from one person to another within a corporation by one of two ...

Some conversations feel harmless… until they don’t. It began with a casual breakfast chat — the kind that makes every day work feel human — and ended with a call from my manager questioning my ...

Teams exist wherever people play or work together toward a common goal. While some teams are highly formal and subject to discipline, membership restrictions and behavioral control, other teams are ...

For decades now, the trend in business is toward informality. We refer to bosses by their first names, casual Friday is also observed Monday through Thursday, and rigid rows of cubicles have been ...

Get the latest federal technology news delivered to your inbox. For decades now, the trend in business is toward informality. We refer to bosses by their first names, casual Friday is also observed ...