One of the universal customer desires is for recognition, to be seen and valued as a human being, a particular human being. Although no customer is likely to ever walk into your business and say, "I ...

The award evaluation process employed the Rasch model, a measurement methodology that creates a linear scale for precise comparisons between applicants across different categories. Ovatu achieved ...

The business world often believes that the numbers speak for themselves. Well, in the age of technological marvels, it’s not just the numbers that are speaking; it’s your customers as well. With ...