Newsday reported that PSEG Inc.'s scores on the American Customer Satisfaction Index went down because of the performance of PSEG Long Island ["PSEG hits lowest satisfaction mark," News, May 6]. The ...
The construction of effective customer satisfaction surveys becomes part of a pivotal strategy for achieving a deeper connection with customers. The creation of winning customer satisfaction surveys ...
Epic pass sales increased this season to 2.1 million, and customer satisfaction must be superior to retain these new pass holders. However, long lines at Vail are common. Long lines are compounded by ...
ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...
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