SPLICE Software, an award--winning provider of AI--powered customer engagement and omnichannel communications solutions, marked a landmark year of growth in 2025, driven by enterprise--grade ...
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I recently shared that I saw Twilio (TWLO) as something akin to a mini-Microsoft (a micro-Microsoft, if you will), but within the customer engagement management industry instead of the productivity ...
Astrik unveiled Chattrik, Pakistan’s first AI‑enabled live chat solution developed entirely by local talent, marking a major milestone for the country’s ...
MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today announced its 2025 Winter Platform Release, introducing Rate Enrichment Data as the latest ...
Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...
The fifth annual Khoros customer awards celebrate companies that deliver exceptional customer experiences through the use of brand-owned communities, modern digital channels and AI. AUSTIN, ...
In 2023, Sendinblue became Brevo to reflect the Company's evolution while staying true to its mission: empowering millions of companies to build stronger relationships with their customers. Originally ...
In addition to this acquisition, Maulik Datanwala has joined Message Broadcast as CEO Skadden, Arps, Slate, Meagher & Flom LLP and Schjødt served as legal counsel to OceanSound while Kirkland & Ellis ...
SUNNYVALE, Calif., Oct. 26, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that one of UK’s fastest ...
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