Aktana, the leader in AI-driven intelligent engagement for the life sciences industry, today announced its recognition as a Leader and one of only three Star Performers in the 2024 Life Sciences ...
NEWARK, Calif., Sept. 16, 2025 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced that its customer experience transformations for the ...
Pitcher designated a Market Leader in the Everest Group 2023 Peak Matrix Assessment for Life Sciences Next-generation Customer Engagement Platforms. Pitcher is designed to serve the unique sales ...
NORRISTOWN, Pa.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 companies, today announced it ...
WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration ...
Beyond clicks and likes. Engagement that drives loyalty is bidirectional, relational and continual. Extend your perspective beyond superficial metrics like clicks and likes. Loyalty is more than ...
Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...