Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Awareness is the first step to change, and there are signs that organizations and their employees are recognizing the increasing importance of conflict management skills. Conflict is everywhere you ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...