Telephony Application Programming Interface, or TAPI, allows applications to control the telephone services in Windows. To use TAPI with Cisco CallManager, install the Cisco TAPI Service, or TSP, ...

Configuring route filters in Cisco CallManager Administration to reduce the number of route patterns or restrict calling to undesirable locations Modifying route patterns to use access codes and ...

I’ve written in the past about the need to use network design templates. However, part of developing the templates is picking standard icons to use in the diagrams. The problem is there are just so ...