HOUSTON, Texas -- When we call 911, we rely on them to quickly connect us to the help we need. During a 911 call placed last week, the caller says he was placed on hold for about three minutes, then ...
The City of Broken Arrow is looking for people to work as 911 call-takers. They’re the ones who first answer 911 calls and determine if people need Police, Fire, or EMSA, and then send the calls to ...
Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for ...
While most people who dial 911 are reporting real emergencies such as fires, shootings and heart attacks, others call simply to complain about things like parking tickets. “Like, 'How do I pay my ...
KSHB 41 reporter La’Nita Brooks covers stories providing solutions and offering discussions on topics of crime and violence. Share your story idea with La’Nita. Elizabeth Catts knew as a youngster she ...
KANSAS CITY, Mo. — Thirteen recent graduates of the Kansas City, Missouri, Police Department's call taker training are gradually filling open positions, and the department says it's a step in the ...
KANSAS CITY, Mo. (KCTV) - There are now more emergency call takers, as seven people graduated from their training. On Wednesday, those men and women received their certificates after completing five ...
LOUISVILLE, Ky. (WDRB) -- A MetroSafe 911 call taker is being praised for helping a panicked father deliver a baby over the phone — all before paramedics arrived. Anthony Gore, a MetroSafe call taker, ...
TOPEKA, Kan. (WIBW) - Shawnee County Emergency Services will add four new call-taker positions to help reduce the heavy workload on current staff members. Melanie Roberts, assistant director of the ...
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