“Instead of giving a list of URLs that the user can access — which requires more work for the user — we can answer the question they asked.” Bruno Fávero, Aos Fato’s director of innovation, said that ...

When generative AI is discussed in relation to newsrooms, one typically thinks of the negatives, such as lawsuits or related issues with copyright, model training, or the threat of replacing reporters ...

Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

When users study how machines respond to human questions, they often find something both ordinary and unsettling. The answers ...