Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

Even though many of us are busy with the holidays and end-of-year business activities, leaders are already thinking about the new year. A major reason for this is that companies tend to hire more ...

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

Fix broken processes before automating to avoid scaling inefficiencies. Automation should simplify operations, not add complexity or unnecessary costs. Use automation to enhance human work, not ...

Automated investing might be the smartest way to simplify wealth-building. By automating your investing, you’re less likely to miss funds as they are withdrawn from your paycheck and transferred ...